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General Terms and Conditions

Please read the following disclaimer carefully before proceeding: All travel packages offered through Caribbean Tours & Cruises / Allinclusiveoutlet.com on this website are provided by Travel Impressions Ltd, a division of American Express. Caribbean Tours & Cruises/Allinclusiveoutlet.com is merely an intermediary for suppliers of travel packages.

Responsibility - Caribbean Tours & Cruises / Allinclusiveoutlet.com is acting as an intermediary and agent for suppliers in selling services, or in accepting reservations or bookings for services which are not directly supplied by this travel agency (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.).

This agency, therefore, shall not be responsible for any personal injuries, death, property damage, accident, disruption of travel, change of itinerary, irregularity, loss or delay, to you or your travel companions or group members, resulting from:

(1.) Breach of contract or any intentional or careless actions or omissions on part of such suppliers;
(2.) Any defect in any means of transportation;
(3.) Terrorist activities, political or social unrest, labor problems, mechanical or construction difficulties, monetary crises, diseases, local laws, climatic conditions, abnormal conditions or developments; or
(4.)Any other actions, omissions or conditons outside the travel agent's control. By embarking upon his/her travel the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected.

Traveler is hereby warned of such risks, and advised to obtain appropriate insurance coverage against them, including but not limited to travel medical insurance, lost and damaged baggage insurance, and/or trip cancellation insurance. Your retention of tickets, online reservations or bookings after issuance shall constitute a consent to the above, and an agreement on your part to convey the contents hereto to your travel companions or group members.

This agreement contains the terms and conditions by which Travel Impressions Ltd., 465 Smith Street, Farmingdale, NY 11735 ("Operator"), in consideration for a Participant's payment, agrees to provide these travel tours. Read this agreement carefully before sending any money.

Reservation and Payment - Travel Impressions, Ltd., 465 Smith Street, Farmingdale, New York 11735 (Operator of this program) accepts payment by American Express, Visa, MasterCard, or Discover. Credit card payments must be made using a valid American Express, Visa, Mastercard, or Discover. Document will not be shipped without the legal signature of the credit card holder. Additional documentation may be required to verify the legal cardholder identity. Your IP address is also recorded for verification purposes. The electronic signature required in the online reservations process is considered to be legal and binding authorization to charge the credit card.

When payment is made by credit card:

(1) Participants must complete the procedure for providing an online signature when making a reservation through the Allinclusiveoutlet.com website. This serves as a legal and binding signature. Credit card payments are processed by Travel Impressions or a combination of Travel Impressions and the corresponding airline associated with the reservation.
(2.) Participants waive any charge back rights. Tender of payment to Travel Impressions constitutes acceptance of these terms and conditions.

Responsibility and Liability - Operator (Travel Impressions), as the principal, is responsible for arranging and providing all of the services and accommodations offered in connection with these trips. The Operator does not own or operate, nor is it an agent for any of the firms which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals, etc.) and the Operator has not priced the trip or option to allow Operator to guarantee against failure of any such firms. Accordingly, Participant(s) agree to seek remedies directly with the supplier and not to hold the Operator liable, in the absence of its negligence, for any loss, injury, delay or expense which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods or services for the trip or any available option (e.g., without limitation, the quality of services, cleanliness of a hotel, hotel overbooking or any flight delay).

Participant(s) also agree not to hold Operator liable for circumstances beyond its control (e.g., force majeure). Participant(s) acknowledge that neither Operator nor its agents have made any representation or promises with respect to the tour described herein except as expressly set forth in the Operator's literature, unless such agreement is in writing and signed by an officer of Operator. At any time, the Operator may decline, for any reason, any person as a Participant on a trip (or option) whereupon the Operator's only obligation shall be to refund to such person that portion of payment allocable to the unused services.

Cancellation and Refund Policy - The right to a refund if a Participant changes plans is limited. All requests must be in writing and sent (return receipt) to the Operator. Operator will remit any refund to the Participant(s) within 14 days after receipt of the cancellation request. If your notice is received, your liquidated damages (per person) will be:

As soon as a deposit has been received, the following cancellation penalties apply.

Bookings cancelled:
46 days or more prior to departure - Minimum of $50.00 per person up to the full amount paid.
45-22 days prior to departure - Minimum of $100.00 per person up to the full amount paid.
21-0 days prior to departure - Minimum of $150.00 per person up to the full amount paid.

Once a booking has been paid in full, the following cancellation penalties apply.

The charges listed above PLUS:
All airline tickets. Minimum of $100.00 per person, up to the full amount. The above airline fees are subject to change.

Additional Charges:
Depending on the tariff, from $100.00 to the full amount of the airfare may be forfeited. Airline change fees or cancellation fees cannot be charged within 24 hours of booking.

Hotel penalties often apply, and the amount varies by hotel.

Cancellation penalties may vary depending on travel dates and hotel, due to certain hotel cancellation policies and airfare tariffs. Penalties up to the full amount paid may apply over holidays, peak periods and promotional sales. Airfare is normally non-refundable unless covered by trip cancellation insurance.

*****Cancellation Insurance is Highly Recommended*****

Prices are subject to increase prior to the time you make full payment for the airfare portion of your all-inclusive vacation. Prices are not subject to increase after you make full payment, except for charges resulting from increased government-imposed taxes or fees. Please note that we may charge a change fee for any modifications to a reservation after partial or full payment has been made. A change fee is not charged within 24 hours of booking. By agreeing to these Terms and Conditions, you are giving consent to this policy.

These decisions are made by the airlines and are not a decision of Caribbean Tours & Cruises or All Inclusive Outlet.

Revisions and Changes - Any revisions or changes made to a reservation are subject to a mandatory $50.00 change fee in addition to any other supplier fees. Revision or change fees vary based on the class of service booked, if ticketing has been completed or if the change occurs within the hotel's cancellation period. Revision or change fees are charged when any name, hotel, date or room category has been changed after deposit has been received.

Airlines changes before ticketing: $25.00 supplier fee per change plus any change in fare and airline penalty. Exceptions include holiday travel and any special promotions. Fees could be as high as $150 or more per person plus any increase in fare or hotel promotion. Fee amounts are subject to change.

After ticketing: several fees may be incurred: $25.00 supplier fee per booking plus, $40.00 per booking to reissue hotel vouchers, $25.00 per booking to cover express delivery service (if within 14 days). If airline tickets are involved, fees of up to $150/ticket plus any increase in fare may apply to exchange tickets. Fee amounts are subject to change.

During selected holiday and peak travel periods, such as Christmas/New Year's, winter school break and Easter, cancellation penalties may be higher and still subject to the supplier fees.

Refunds - All requests for refunds after a trip must be made through the booking agent and submitted to the Operator within 7 days after completion of the tour. All appropriate receipts and documentation must accompany the refund request. No refund will be made for features the Participant opts not to use.

The rights and remedies made available herein are in addition to any others available under applicable law. However, Operator offers refunds under this contract with the express understanding that endorsement of a refund by Participant(s) constitutes a waiver of any such additional rights and remedies. In the event of a cancellation, original documents must be returned to:

Travel Impressions
465 Smith St.
Farmingdale, NY 11735

No refund will be made until original documents are received at Travel Impressions main office. Documents must still be returned even if an insurance claim is to be filed.

Forum for Disputes - Participant and Operator agree to resolve any dispute in a court of competent jurisdiction in New York State.

Airport Check-In Procedure - Failure to check in at least two hours prior to departure may result in denied boarding and no refund will be granted.

International Flights Only - The operation of these flights is subject to the foreign government involved granting landing rights for the flights. If the direct air carrier cannot obtain these rights, the flights will be cancelled and full refunds will be made to all Participants.

Package Price - Includes only items specifically stated in Operator's current literature, the contents of which are specifically made a part hereof. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature. Operator has the right to substitute services or accommodations in similar categories for items listed in the literature.

Please Note: Operator reserves the right to reinvoice Participant(s) in case of an error made in computing tour price. When making a reservation with children, per person pricing is a computed average of the total package price and does not reflect the true per person rate for both adults and children. Adult rates may vary from children rates since some hoteliers provide lower rates for children. In the event of cancellation, the true per person rates will be applied to a refund versus the computed average of the total package price. Cancellation fees will be applied at the true per person rates.

Luggage - To view baggage fees and limitations by carrier, please click here.

Insurance - Trip cancellation, health, accident and luggage insurance is available and strongly recommended.

Disinsection - Airlines that have flights into and out of certain countries may be required to use insecticides inside the aircraft’s passenger cabin. This process is known as disinsection and can be performed in a variety of ways. For destinations serviced by All Inclusive Outlet, this would include Barbados, Grenada, Jamaica, and Panama, and for those travelers coming from the United Kingdom, although more countries could be added by the DOT at any time. Passengers can find out more about what countries require disinsection and which method is used by the airline, by looking up their destination country here. This disinsection is permitted under international law to protect public health, agriculture, and the environment. The Report of the Informal Consultation on Aircraft Disinsection sponsored by the World Health Organization concluded that aircraft disinsection, if performed appropriately, would not present a risk to human health, however some individuals may experience transient discomfort following aircraft treated by aerosol application. Questions regarding this notice may be addressed to the Office of Aviation Enforcement and Proceedings (C-70), U.S. Department of Transportation, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590.

Proof Of Citizenship
Travelers to and from the Caribbean, Bermuda, Panama, Mexico will be required to have a passport. Passport information can be found at  the travel.state.gov website.

Travel to Costa Rica requires a passport that is valid for 6 months after scheduled travel dates.

It is the responsibility of each traveler to possess and present proper documentation for International travel. Visa and passport requirements may change without notice. Travelers must visit travel.state.gov or contact the appropriate consulate prior to departure to verify current travel requirements.

U.S. citizens traveling to the U.S. Virgin Islands require a valid state-issued photo i.d., as well as proof of U.S. citizenship

If you are a citizen of another country there may be additional requirements. Check with the nearest consulate of the destination you are traveling to and find out entry requirements for non-United States citizens.

Participant's failure to enter valid legal names during the reservation process will result in change fees, aircraft flight changes and delays, unless changes are made within 24 hours of booking.

Participant(s) are subject to the ticket terms and tariffs of the airlines, which, when issued, shall be the sole contract between the airline and the Participant.

The Transportation Security Administration (TSA) may impose further requirements. To view all requirements by the TSA, please visit http://www.tsa.gov.

Travel Protection Plan- Travel Impressions/Caribbean Tours & Cruises wants this trip to be the best vacation of your life. To make sure that you have a relaxing, worry-free trip, we recommend our Travel Protection Plan, designed exclusively for Travel Impressions. Should you have any questions regarding the coverage, you may call the Travel Impressions Insurance Desk at BerkelyCare (800) 453-4053. To enroll in the plan, simply pay the Plan Cost included on your travel invoice at the time you make your trip deposit. The Plan Cost starts at $89 per person.

Insurance Protection while you Travel:

The Travel Insurance Protection Policy is provided by Travel Impressions. For more information, please visit http://www.travimp.com/newins.html.

Please refer to the Description of Coverage provided by Travel Impressions, which contains the complete details of the policy terms, conditions and exclusions. If you have any questions regarding the insurance, you may call the Travel Impressions Desk at BerkelyCare, Ltd. (800) 453-4053.

The plan must be purchased at the time you make your trip deposit.

Travel Impression's Seller of Travel Law Information

For customers purchasing travel in the state of California:
Our California State Seller of Travel Registration number is 2029006-20. Operator is not a participant in the California Travel Consumer Restitution Fund but is a member of the United States Tour Operators Association (“USTOA”). California law requires certain sellers of travel to have a trust account or bond. This business has an account with the USTOA in the amount of $1,000,000.00 (US). Operator, as an Active Member of USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Operator’s customers in the unlikely event of Operator’s bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million posted by Operator may be sufficient to provide only a partial recovery of the advance payments received by Operator. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by visiting their website at www.USTOA.com.

For customers purchasing travel in the state of Washington:
Our Washington State Seller of Travel Registration Number is: UBI#602 425 801. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date.
For customers purchasing travel in the state of Iowa:

For customers purchasing travel in the state of Nevada:
Our Nevada State Seller of Travel Registration Number is: #2004-0029. Recovery Fund for consumers damaged by sellers of travel: You may be eligible for payment from the Recovery Fund if you have paid money to a seller of travel registered in Nevada for the purchase of travel services or a vacation certificate and you have suffered certain financial damages as a result of the transaction. To obtain information relating to your rights under the Recovery Fund and the filing of a claim for recovery from the Recovery Fund, you may contact the Consumer Affairs Division of the Department of Business and Industry at the following locations: Southern Nevada: 1850 East Sahara Avenue, Suite 101, Las Vegas, Nevada 89104, Phone: 702-486-7355, Fax: 702-486-7371, E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Northern Nevada: 4600 Kietzke Lane, Building B, Suite 113, Reno, Nevada 89502, Phone: 775-688-1800, Fax: 775-688-1803, E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Our Iowa Seller of Travel Registration Number is: #758.